PAYMENT TERMS & CONDITIONS

Full payment is required per session via BACS or PayPal at the time of booking, when bank details are provided to you.

 

If booking a block of sessions only one session is required to be paid in full via BACS or PayPal at the time of booking. With the following sessions to be paid for after your first session.

 

If AOK Guidance cancels a session, an alternative appointment shall be made, or a refund shall be offered.

 

If you cancel a session with less than 24 hours’ notice, the charge for that session is still payable.

 

Please note that the perceived outcome of any life coaching session you undertake is not guaranteed and I offer no warranty whatsoever regarding client experience or outcome. Consequently, no refunds will be made under any circumstances for any sessions once completed.

 

AOK Guidance reserves the right to adjust pricing at any time. Sessions already booked and paid for shall be exempt from price adjustments. Existing clients shall be notified of price adjustments.

 

Early Termination

 

In exceptional circumstances, such as illness or unavailability due to bereavement or other commitments, inappropriate behaviour by the client, actual or potential conflict of interest, or other reasons, Andii at AOK Guidance can decide to terminate the service to the client early or refuse or be unable to provide further coaching sessions to the client. In such a circumstance the client will be given reasonable notice of termination by AOK Guidance and will be refunded any advance payments made for coaching sessions not yet provided.